With a bonus system, guests can collect points for receiving certain services. These points can then be exchanged for additional services. The additional services should bring immediate added value for the guests and motivate them to extend their stay in the hotel and / or the destination, or to come again.
Current status
A first detailed sketch of ideas is currently being reviewed by various hoteliers of the submitting destination.
Do you have experience or input on bonus systems, especially from a conceptual and technical point of view? Then get in touch at hospitalitybooster@hotelleriesuisse.ch!