The hospitality industry is evolving rapidly, and we are looking for innovative hoteliers to take part in three groundbreaking projects that will transform operations and guest experiences. These pilots focus on cutting-edge AI solutions, including guest feedback analysis, employee scheduling, and reception automation. By participating, you’ll gain early access to technology designed to enhance efficiency, reduce costs, and improve guest satisfaction.
- AI Feedback Analyzer: Elevating Guest Experience with Smart Feedback Collection
Guest satisfaction is the cornerstone of any successful hotel. With the AI Feedback Analyzer, you can collect and analyze guest feedback through automated, AI-powered phone interviews. This innovative tool helps hotels gather valuable insights to enhance guest experiences and identify areas for improvement.
How It Works:
- Define feedback questions tailored to your property.
- Guests opt-in for conversational feedback interviews.
- The AI assistant conducts the interviews and extracts key insights.
- Data is analyzed and visualized, highlighting trends and areas to improve.
Benefits:
- Gain deeper insights into guest satisfaction.
- Automate feedback collection and analysis.
- Save staff time and make data-driven decisions.
Interested in elevating guest satisfaction? Contact us to join the pilot today!
- Timy: A Digital Assistant for Seamless Employee Scheduling
Managing staff schedules can be a complex and time-consuming task. Timy, a digital assistant for employee scheduling, simplifies the process by automating shift planning and communication through popular messaging apps like WhatsApp and iMessage. Say goodbye to scheduling headaches and hello to streamlined operations.
How It Works:
- Input employee availability, shifts, and preferences.
- Automate shift scheduling and communication.
- Staff can easily request shift swaps and update availability via messaging apps.
Benefits:
- Save up to three hours per week on scheduling tasks.
- Improve communication and team coordination.
- Quickly address last-minute staffing issues.
Ready to streamline your scheduling? Sign up to participate in the Timy pilot now!
- AI Receptionist: 24/7 Reception Services for Hospitality Businesses
The AI Receptionist is a 24/7 voice assistant designed to handle reception duties like inquiries, bookings, and feedback collection. It offers high-quality service without additional staffing, ensuring operational efficiency while saving significant costs. This solution allows your reception team to focus on delivering exceptional in-person experiences.
How It Works:
- The AI Receptionist answers guest calls, manages bookings, and handles inquiries.
- It operates seamlessly in multiple languages, making it ideal for international guests.
- Choose from three pilot tiers, ranging from voicemail replacement to full integration.
Benefits:
- Save up to 50% on reception staffing costs.
- Enhance guest satisfaction with 24/7 availability.
- Customizable to match your hotel’s brand voice and policies.
Want to reduce reception costs and improve efficiency? Join the AI Receptionist pilot today!
How to Get Started:
Express Your Interest: Contact us to learn more about the pilots. Reach out to hospitalitybooster@hotelleriesuisse.ch or directly to Ruggiero at rugg@duenders.com for more information.
Get Involved Today!